Terms and Conditions
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1. Seller
The Seller is Miss Gladbags.
2. Order process
2.1 Our display of products on our website is an invitation to treat and not an offer to sell those goods to you.
2.2 An offer is made when you place the order for your products. However we will not have made a contract with you unless and until we accept your offer. (see point 2.5 below)
2.3 If we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the goods.
2.4 If you enter a correct e-mail address we will send you an order acknowledgement e-mail and order update e-mail(s). These are not order confirmation or order acceptance from us.
2.5 Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the goods you have ordered are despatched from our warehouse to be delivered to the address you have given us. It does not take place until that stage or we have sent acknowledging e-mails (see 2.4 above).
Very occasionally an error may occur resulting in the goods described on our website not being the goods actually available for sale. If this occurs your order will not be or have been accepted. We may ask you whether you wish to purchase other goods we may have available or the goods which may have been despatched to you in error. If so your order will be amended. Otherwise, we will treat any order as cancelled and any incorrect goods despatched will be collected for full refund.
2.6 The contract will be formed at the place of despatch of the goods.
2.7 All orders that you place on this website will be subject to acceptance in accordance with clause 2.5 of these terms and conditions.
2.8 We do not file details of your order for you to access and so please print out these terms and conditions and the order acknowledgement for your own records. If you require any information about orders you have placed with us please email us.
3. Payment
3.1 Payment may be made by any of the methods indicated on our website.
3.2 You will be charged the current price for buying goods from our website at the date you place your order. All prices are displayed on our website and are inclusive of VAT, where applicable, at 15%. We reserve the right to amend prices if there is a change in the rate of VAT. We do our best to make sure that prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.
4. Delivery
4.1 We deliver to any UK address including most BFPO. We do not deliver to PO Boxes or overseas addresses, including the Republic of Ireland. Orders placed for these addresses will be cancelled and a full refund will be given if you have already paid for the goods. For further information please see the Delivery section.
4.2 Orders generally require a signature to acknowledge delivery. The signature of the person accepting delivery at the delivery address will be proof that delivery has been received by you or the person, to whom the order is addressed. If no one is available to accept the delivery you will receive a card to advise that a delivery has been attempted.
5. General
5.1 All measurements are approximate.
5.2 The reproduction of colours is as accurate as the photographic and production process will allow.
5.3 All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our website shall be in English and construed and governed according to English law and the English courts shall have jurisdiction in all such matters.
6. Cancellation
If, for any reason, you wish to do so you have the right to cancel any order you have placed. Where the goods have been delivered to you, you may return them up to 7 working days, starting from the day after the goods were received, in line with the Consumer Protection (Distance Selling) Regulations 2000. The following procedures will apply:
6.1 If you wish to cancel before the items are despatched you are asked to contact us, by e-mail, as soon as it is practicably possible.
6.2 If your cancellation is received after the items have been despatched most items can be returned and we will arrange for a courier to collect at no charge to yourself. You will be required to keep the item in reasonable condition.
6.3 For instructions on how to return an order, please contact us.
The Seller is Miss Gladbags.
2. Order process
2.1 Our display of products on our website is an invitation to treat and not an offer to sell those goods to you.
2.2 An offer is made when you place the order for your products. However we will not have made a contract with you unless and until we accept your offer. (see point 2.5 below)
2.3 If we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the goods.
2.4 If you enter a correct e-mail address we will send you an order acknowledgement e-mail and order update e-mail(s). These are not order confirmation or order acceptance from us.
2.5 Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the goods you have ordered are despatched from our warehouse to be delivered to the address you have given us. It does not take place until that stage or we have sent acknowledging e-mails (see 2.4 above).
Very occasionally an error may occur resulting in the goods described on our website not being the goods actually available for sale. If this occurs your order will not be or have been accepted. We may ask you whether you wish to purchase other goods we may have available or the goods which may have been despatched to you in error. If so your order will be amended. Otherwise, we will treat any order as cancelled and any incorrect goods despatched will be collected for full refund.
2.6 The contract will be formed at the place of despatch of the goods.
2.7 All orders that you place on this website will be subject to acceptance in accordance with clause 2.5 of these terms and conditions.
2.8 We do not file details of your order for you to access and so please print out these terms and conditions and the order acknowledgement for your own records. If you require any information about orders you have placed with us please email us.
3. Payment
3.1 Payment may be made by any of the methods indicated on our website.
3.2 You will be charged the current price for buying goods from our website at the date you place your order. All prices are displayed on our website and are inclusive of VAT, where applicable, at 15%. We reserve the right to amend prices if there is a change in the rate of VAT. We do our best to make sure that prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.
4. Delivery
4.1 We deliver to any UK address including most BFPO. We do not deliver to PO Boxes or overseas addresses, including the Republic of Ireland. Orders placed for these addresses will be cancelled and a full refund will be given if you have already paid for the goods. For further information please see the Delivery section.
4.2 Orders generally require a signature to acknowledge delivery. The signature of the person accepting delivery at the delivery address will be proof that delivery has been received by you or the person, to whom the order is addressed. If no one is available to accept the delivery you will receive a card to advise that a delivery has been attempted.
5. General
5.1 All measurements are approximate.
5.2 The reproduction of colours is as accurate as the photographic and production process will allow.
5.3 All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our website shall be in English and construed and governed according to English law and the English courts shall have jurisdiction in all such matters.
6. Cancellation
If, for any reason, you wish to do so you have the right to cancel any order you have placed. Where the goods have been delivered to you, you may return them up to 7 working days, starting from the day after the goods were received, in line with the Consumer Protection (Distance Selling) Regulations 2000. The following procedures will apply:
6.1 If you wish to cancel before the items are despatched you are asked to contact us, by e-mail, as soon as it is practicably possible.
6.2 If your cancellation is received after the items have been despatched most items can be returned and we will arrange for a courier to collect at no charge to yourself. You will be required to keep the item in reasonable condition.
6.3 For instructions on how to return an order, please contact us.
